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Showing posts from August, 2009

Managing your Boss's Inbox

Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. This in turn makes us very busy as well. I can hardly keep up with my own e-mails at times let alone someone else's account, but that is part of my job. Having access to your boss's e-mail account is a big responsibility and keeping things confidential is very important. It is a trust we have been given and shouldn't be abused or shared with anyone. This is particularly important given the ease in which we can share information on social networking sites.  If you don't keep it confidential, you won't be keeping your job very long. Below are some things I try to do to carry out the management of my boss's e-mail account: Meet with your executive and get on the same page on what they are expecting you to accomplish when going through their e-mail account. Do they want you to monitor their Inbox and bring urgent things to their attention or do they want y

Nice ways to say, "Hurry up!"

I hate waiting! Sometimes I need to do a job, but I can�t move forward until I get an answer from someone else. For instance, waiting for a meeting participant to choose a date, waiting for someone to order something that I need to do my job, waiting for someone to call me back, waiting for someone to get back from holidays and then to top it off they don�t put their out-of-office assistant on so you have no idea why they haven't gotten back to you. A co-worker once commented that I was like a dog going after a bone when I wanted information -- she said it as a joke, but it's true! So how do you word your follow-up e-mail so as not to come across as impatient? I use the following phrases that seem to get the message across, but in a more gentle way than screaming: I am following up on my e-mail of� I look forward to hearing from you regarding my e-mail of � I have not heard back from you regarding my request for... It is OK to follow up, but be nice...people have a lot on thei

Warning! Warning! Incoming text message...

There used to be a t.v. show called Lost in Space . The space crew had a robot that waved it's mechanical arms and yelled, "Warning, Warning, alien approaching" or such other thing to protect and inform the crew. Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Doesn't it make you feel as if you are not important? But isn't it rude to interrupt? Apparently not, when it's by phone... A person I know does this all the time. I am sure it is not intentional. She just thinks she has to answer her cell phone every time it rings. My boss, like most bosses these days, is very tied to his BlackBerry and if we are having a meeting and his phone rings, he just can't help but look and see who it is. At least in his case if he has to answer it he will ask if I mind if he takes

It's all in how you feel

Remember when you were younger and got a new pair of running shoes? I do! When I put those new runners on I felt I could run faster than I've ever run before. School will be back in full swing soon. I recall the first day of school feeling so smart in my new clothes as I proudly walked to meet my friends. I was eager to open my brand new book bag and get my pencil and write the first words in my new scribbler. You can be sure my writing was neat with no spelling mistakes in those first few days. What about when you go to the hairdresser and they work their magic and you come out of there with your hair all shiny and bouncy. I love it when I can feel my hair bouncing as I walk and for a brief moment I feel like a model. Sometimes it is all in how you feel isn't it? It can be that way in your professional life as well. How you present yourself and what you wear to the office can help how you feel about what you are doing. If you are in a smart suit with appropriate shoes and hair