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Recently at an admin meeting I went over these guidelines with our team and wanted to share them with you. When addressing correspondence you should ensure you have the correct date, name, title and full address.  It is worth the check to make sure this information is correct.  I have worked in many offices and it has never failed that some very strange spellings of my boss's name have appeared on a letter.  Do you think they are going to take those letters seriously?  I recall one letter where the year on the letter was 23000.  Talk about into the future! You should have a salutation and closing.  I would suggest Dear Ms. Brown and end with Yours sincerely or Yours truly.  If you are addressing dignitaries you should consult a protocol book or website to ensure you address it properly.  Here is a site the Canadian government put together, which gives proper addressing protocol for r...

Some people like to talk. When they write an e-mail they do the same thing and instead of getting to the point they explain and explain and explain. Ugh! I feel I have to dig to find what is required of me. Too many times I have received one of these long e-mails only to miss the real purpose of the e-mail. One time my action item was hidden in a P.S. AFTER THE SIGNATURE LINE! We can't control the e-mails we receive and sometimes they do require some digging on our part, but below are some things I try to do when communicating by e-mail to make it easier for the recipient: Consider your audience E-mail is not meant for long conversation. It is a quick way to communicate and has changed the way we do business because of it's speed in getting a message across, but we are busy so don't abuse your co-workers' or business associates' time with lengthy e-mails. Also consider whether you really need to send the e-mail to the CEO or the President. Sending it to their assist...