Grrr! moments
We all have them. You know those times when you just have to shake your head and wonder why something that seemed so simple had to get so complicated. My boss calls them Grrr! moments. I'm sure you know what I'm talking about. Well here is one of my Grrr! moments... At one office I worked in we had a mail cart with slots for everyone's mail, but it was filed First name, Last name. Each time I went to get my mail I would find my mail in the other Patricia's slot or vice versa. Or if I was delivering mail to someone I had to stop, re-think and look for their first name. Of course there were four Karens and three Bobs. See what I mean? Grrr! Question... Which do you prefer, First Name, Last Name or Last Name, First Name? I grew up in a world that used Last Name, First Name (i.e. the phone book, standard filing practices etc.) so that is my default and I find it very user friendly. In some offices however they have First Name, Last Name as their default and I find it confus...