Frustration Busters!
It is sometimes hard to determine what needs to be taught or shared because what I might take for granted as basic, others may not know. We as assistants probably know a little bit of this and a little bit of that because we work with so many programs and in some programs we know a whole lot because we use it regularly, such as Word and Outlook. Recently I was working with someone on an Excel document. They sent an e-mail wondering if any of the assistants could help them export a document from Excel to Word. Sometimes I find a simple procedure can be made more complicated than it really is so responded that a cut and paste from Excel to Word should do the trick. It worked and through explaining the process to her I added a column at the end of the table in Word by tabbing over, which automatically creates a new row. She was amazed. All this time she had been right clicking and choosing Insert row each time she needed another row. She did not know how simple it could be by just tabbing...