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Showing posts from September, 2011

Remembering 9/11

It's hard to believe it was 10 years ago today that this tragedy happened.  It was certainly an event that changed a lot of things in our world and I'm sure each of us can remember exactly where we were on that fateful day. I heard one of the wives speak whose husband was a pilot on the second plane that crashed into the World Trade Centre.  What an inspiration she was as she and her family dealt with the loss.  Sometimes our little complaints or problems are miniscule compared to what others are going through.  It is good to do a check now and again to see if what we are concerned about is really that bad. Since the World Trade Centres were office towers there were many office workers such as managers, lawyers, bankers, administrative and executive assistants and many, many others.  To all those who were affected directly and lost loved ones I send you my deepest sympathy. 

Proofreading

I've mentioned this before, but it is true -- proofreading is a lost art.  I think people are over confident with spell check and forget that it can only do so much.  Lists: I was working with someone and we were comparing a list to make sure we had all the right people with their names spelled right, correct title and address.  The first thing I did was count the number of people on the list I was working from and then I counted them on the list I was getting the information from, it was out by three so that was a quick way to know that there was an error.  I then had someone read it over with me so we could easily identify the missing people and add them to our list. Another time we were doing a large RSVP list.  The first thing I did was a spell check.  That identified about 10 errors.  Next I eyeballed it and compared the names to the email addresses.  If it was spelled one way in the name section and spelled another way in the email address, that was another flag that there wa

Your secret is safe with me...

Whether you are an Executive Assistant or an Administrative Assistant, email management of your boss's account has become a big part of our jobs.  But with that job comes responsibility and accountability.   Depending on what your boss's title is, we are often privy to some very confidential information.  Our boss either has allowed us access because he or she is just overwhelmed with email and has no choice, but also because they trust that we will keep it to ourselves and not spread the information in the office.  My boss has asked that I not read anything that has CONFIDENTIAL in the Subject Line and believe me I am grateful.  I have my own emails to read and process so when I go into his account, I am thankful for the emails I can skip over. These are the questions I ask myself as I am going through my boss's account: Is this email for my information only? Sometimes my boss cc's me on an email or I read it in his account and as I read it over, I determine if it is f